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They took care of me. Something weird went wrong while they serviced my vehicle, but they fixed it free of charge, which tells me they're honest!
The team is very easy to work with and clearly explain the issues that have arisen. They go out of their way to offer great customer service, like offering a ride home when the vehicle must be in the shop for extended periods. I'd recommend them!
We highly recommend Gig Harbor automotive. We have had numerous repairs done without issues. We have also had help with nails in tires--they don't repair tires but showed is the nail and did not charge! It is wonderful to find such an ethical company in the auto repair business.David, Betty and Chris Ringlee
I love these guys. I have never once felt over charged or cheated. They do a great job and aren't out to grift anyone. If they can't fix the problem, they know someone who can and they don't charge you an arm and a leg.
Brian Smith purchased the business recently - prior to that it WAS women-owned...Nancy Records took over the business when her husband, Ron, passed away several years ago. I wouldn't take my vehicle anywhere else.
I have to say as a women I am Leary of where I take my car. After going to Gig Harbor Auto Repair, they not only are honest, but knew what they were doing as well. Great small business to support.