Gig Harbor Automotive Service earned my trust! tl;dr They were great professionals, and have a great shuttle service, to ease leaving your vehicle there! They did the brakes on my vehicle, and the whole experience was exactly what I want from an automotive shop: clear, honest, competent, and low-stress. Brake work is one of those repairs where you really want to know the job is being done right, and they gave me confidence from start to finish. They listened to the issue, inspected the vehicle, explained what they found, and walked me through what needed to be done without any pressure or vague upsell tactics. I appreciated that they were straightforward about the work, the reasoning behind it, and what mattered from a safety standpoint. The service was smooth, the communication was clear, and the vehicle felt great afterward. More importantly, I left feeling like I had been treated fairly and respectfully. I would absolutely recommend Gig Harbor Automotive Service to anyone in the Gig Harbor area looking for trustworthy brake service or general automotive repair. They did quality work, communicated well, and made the whole process easy.