Gig Harbor Auto Repair

Mon - Fri: 7:30 AM - 5:00 PM
(253) 851-8501

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5

Thanks for coming in to give us a try Wendy - it was great to meet you! Brian & Andy

- Gig Harbor Automotive Service
5

I will only take my cars to this shop. They are 100% honest. RARE. The shop is clean and incredibly professional. The customer service is a top 2 % or top 1%. I am sure they have problems but I have not found it. High Quality! This is a Veteran recommendation. They will not screw you over ever. And they are upfront about costs. 100%. Brian and Andy run a super tight ship. My story: I have a Mini Cooper that was hit by a drunk driver and repaired by A large business. I was frauded and they helped me to get the entire situation fixed. My car was having issues and I stopped in and had them take a look. Not my first time as this shop is completely built around integrity and high quality work. VERY RARE. They notified me that the car was put back together with old broken parts that had been claimed new. They glued them together and charged for new parts. This shop worked with me to get it repaired and squared away with the insurance as a result of fraudulent work. Amazing service

Thanks J.P., we're glad we could help you get the Mini back in good shape. Your description of your experience with us is exactly why we do things the way we do here. We'll see you next time! Brian & Andy

- Gig Harbor Automotive Service
5

GHAS is always reliable. They explain everything thoroughly and do their work efficiently and cheerfully even in the most stressful of situations. We are grateful for their consistency and most of all honesty. Many thanks to Brian and his team!

5

A very honest and upfront business. Gave us the bad news that our transmission was blown and provided us with great advice and options. Our family has lived here since 1980, and I've seen this town change and push great small business out and this is the type of small business you want to support in our community. Great people, Great customer service and very knowledgeable about Vehicle's.

Thanks for the great feedback and support Chance! We wish we would have had better news for your Ford. As always, let us know if we can help with any questions. Thanks again! Brian & Andy

- Gig Harbor Automotive Service
5

First time going to gig harbor automotive and it was such an amazingly good experience. I needed my air conditioning checked out and I was worried about my car being in the shop for a long time as I use it for work. I was pleasantly surprised that I was given a ride back to my house and also picked up when my car was ready. The shuttle service was great and I didn’t have to wait at all. I was contacted with updates on my car and the communication was great. The whole service was taken care of in a timely manner and I got my car back in time for work. I refused to go to my dealership as I was treated terribly there and when I found gig harbor automotive I was really excited to see that they do a variety of services. I will definitely be back and I have already raved to many people about the great customer service. They definitely care about their customers. Andy is super nice and I can’t remember the guys name who gave me a ride but he was very nice as well. Thank you!

Thanks for coming in to try us out Tori, we were happy to help get your A/C working again! We really appreciate your great feedback. We'll see you next time! Brian & Andy

- Gig Harbor Automotive Service
5

As expected and in past also, top notch, thorogh, and trusted service with our Ford Explorer. Thanks Andy and crew!

5

Thanks John! Hope you and Shannon have a great trip! Brian & Andy

- Gig Harbor Automotive Service
5

Thanks for coming in to try us out Marisa! Brian & Andy

- Gig Harbor Automotive Service
5

Always a great experience here. Friendly, courteous. Am so happy I can get a ride to and from work so the work can be done while I am at work. See you at next oil change!

Thanks Donna - have a great summer! Brian & Andy

- Gig Harbor Automotive Service
5

Super accommodating and helpful. They’ll bend over backwards to make sure everything is done right. I highly recommend …

Thanks Mike, we're glad we could get your BMW back on the road! Brian & Andy

- Gig Harbor Automotive Service
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