Gig Harbor Auto Repair

Mon - Thu: 7:00 AM - 5:30 PM
(253) 313-1254

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5

Very professional, knowledgeable and customer oriented service.

Richard, thanks for letting us help you with your Jeep. And thank you for the great feedback, we work really hard to achieve just what you described! Brian

- Gig Harbor Automotive Service
5

Once again Gig Harbor Automotive has made us so happy! Prompt, thorough, and helpful, they even remembered me and my rig and my name :) We had an issue with a vehicle, called for an appointment, and was fixed that next business day. Very pleased indeed! :)

Thank you Ana!

- Gig Harbor Automotive Service
4

My only complaint is that they are slowed by the abundance of customers. A good mechanic has no shortage of clients.

Thanks for coming in to try us out Daniel. You're right, our days are typically fairly busy around here - we don't usually have too much goofing off time! We do always try to get the more minor services turned around as soon as possible. Be sure to keep in mind we've got a shuttle for you to take advantage of when you come in. We're always happy to take you home and pick you up when your car is ready. Thanks again Daniel! Brian Smith, Owner

- Gig Harbor Automotive Service
5

While I always get anxious about the cost of car repairs in general, I am thankful for not only the work that Gig Harbor auto does on my car and my family's cars. I am so grateful for the their kindness, the way they listen to my concerns, their reassurance and their willingness to educate me through the process. If you have to spend money on car repairs these folks will take good care of you!

Thanks for the kind words Danielle, we really appreciate it. Your feedback tells us everyone on our team "gets it", and that we're all on the same page when it comes to what kind of experience we want our customers to have. Thank you! Brian

- Gig Harbor Automotive Service
4.5

Great service. Timely, honest, professional and friendly. Gig Harbor Automotive will not disappoint.

5

Great place

Thanks Darryl - we'll see you next week!

- Gig Harbor Automotive Service
5

The whole crew were all very nice people. I’ll defin be going back. Price was fair

Thanks for coming in and giving us a try Derek. We appreciate the kind words!

- Gig Harbor Automotive Service
5

I was concerned when the broken end of the oil dip stick had fallen into the engine that it would ruin the engine. Even though they were already fully booked for the next several days, they took in my car and handled the situation. Fortunately, there was no damage to the engine. The service is honest and trustworthy, expert and competent, and a bit expensive, but worth it. I have verbally recommended this reliable automotive service to many others even though I have lived in Gig Harbor for just one year.

Darrell, we're glad it turned out to be a simple fix - simple is good! We greatly appreciate the kind words. We work every day to deliver just what you described. Thank you!! Brian & Andy

- Gig Harbor Automotive Service
5

The price for an oil change is higher than I've ever paid but, the inspection of the various systems was thorough and I received a fully itemized report immediately. I needed a shuttle to/from home which was not an additional expense. All in all, I believe that the service provided was a good value.

Thanks for coming in Bob. We are definitely focused on quality and service, so your feedback helps us know we're on target!

- Gig Harbor Automotive Service
5

Professional and efficient service. Helpful with transport to car rental.

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