Gig Harbor Auto Repair

I found this place solely by Googling and I was definitely not disappointed! My heater wasn't working correctly so I brought it in to be checked. I had gone to a lot of other places and they were quoting me for repairs they weren't even sure needed to happen. When I originally started having problems with my heater the initial mechanic I took it to stated most of the time these issues just needed to be reprogrammed. The informed me to contact the dealership to get that fixed. I made an appointment and when I went in to get it done Ford informed there is nothing to reprogram. When I brought my can into Gig Harbor Automotive they listened to what was going on. They called me a couple of hours later and told me the software needed to upgraded. I was informed that they were in contact with Ford to get that handled and would get back to me later. Andy called later with another update stating that there was an issue with communication between their computers and Ford's computers. They asked if they could keep it overnight and I said that was fine. They called me the next afternoon to inform me they were done with my car and everything seemed to be working great! So far everything is working just like new and I;m no longer having issues with my heater. Andy and the whole staff there are wonderful and I would absolutely recommend them to anybody needing work done on their vehicle. They were quick, efficient, fair with price and communicative with what was going on! They even have a shuttle service if you need it! Absolutely loved my experience here! Will definitely be back with any future issues!

Great service, excellent care on my car and treat you like family

September 5 2019. Full service on F350 pickup. Professional service, friendly mechanics and staff. Very reasonable pricing .

Always friendly service.

Always outstanding service!

My mom has been coming to this shop for years and always pleased with the work and exceptional customer service. So when the transmission went out on our Subaru Outback I knew exactly where to take it. The parts came in on time and the job was completed as promised. They even replaced a broken motor mount. I couldn’t recommend an auto repair shop more highly.

Great people, quality work.

Had new rotors and brakes put on 9 months ago. The front rotors started to warp after only 4,000 miles. Called them up and they said they were under warranty up to 36,000 miles. So they replaced them for free and the labor to. Now they work properly. Super happy with the service they provided to get it right and for them standing by there warranty.

I've been using my auto dealer to get any service until moved here in Gig Harbor. My neighbor recommended me this place when we asked him the best place to get looked at. The quality of service I got was better than the dealer.

Great service! If there's a problem they are prompt in fixing it. The entire staff is friendly and I love their shuttle service. I won't take my car anywhere else!