I brought my Jeep in due to a radiator leak, fully expecting to have to pay for a new radiator plus labor. The folks at Gig Harbor Automotive inspected the vehicle and advised me that they would replace and install a new radiator with out charge! I had previously had the radiator replaced a while back and fortunately, it was under the shops warranty which is 2 years, longer than most other repair facilities. All the employees are friendly, very professional and very helpful. I will continue to be a loyal customer for my future needs.
Absolutely AMAZING customer service! Brian and Andy took amazing care of me and my situation. They even took me to work in UP and picked me up that same day! I will definitely be back and refer anyone I know to them! I love supporting local small businesses so keep up the good work!
They did what the said they would and at a resonance price.
Trans service was excellent. Thank you.
I appreciate that you give me a ride home after I drop off the car and than come and pick me up when the car is ready to go.
What a great find! We've always traveled out of the area to have our Volvos serviced, driving right past this neighborhood shop. We recently learned that they are Volvo specialists and decided to give them a try when our Volvo Cross Country developed a strange knock. They found the problem, fixed it and we asked them to tackle another issue that we knew was going to cost a lot (we had gotten an estimate from another outfit). They fixed the second problem for about half of what the others would have charged! They'll be caring for our cars from now on - and they're only a mile from our home!
Andy, Brian and the team of mechanics at Gig Harbor Automotive continue the legacy of expert, personal and professional service for our Gig Harbor community. Thank you for over 30 years of great service!!!
Great service, friendly staff!
I was very impressed with their honesty. Personnel are courteous. Service is prompt.
The mechanics were very through they found problems I did not know about.
The staff are extremely professional and courteous.